Challenging Conversations

In the workplace, we all have had challenging conversartions; perhaps one we dreaded or one we ewre suprised  by. it may have been about a performance issues, a personal issue or having to share "bad news." No matter what the issue, and no matter how challenging we perceive them to be, we must have these conversations so it's immportant we learn how to handle them.
This workshop will give you ways to approach, manage, and end difficult conversations for the best possible results. The following topics and coversations are addresses and practiced in this program:

Timing is everything
How to stay neutral and on track
Dealing with performance issues
Dealing with personal issues
Delaing with emotional issues

Facilitator: Mary D' Amato, University Director of Talent Development at Georgetown University

Tuesday, June 13 at 9:00am to 3:30pm

Healey Family Student Center
3700 O Street NW, Washington, DC 20057

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