Coaching and Counseling for Improved Performance

Supervisors and Managers, you may be under the false impression that your job is to manage "people." That belief is usually one that causes great frustration for managers and their employees. A good manager is one who manages systems and processes and coaches employees for improved performance. The question then becomes, "But how do I do that?"
In this workshop you will learn how to use the Coaching steps to:

Encourage and reward good performance
Address performance issues immediately before they become problems
Guide employees in developing plans to correct situations or solve problems
Deal with confrontation and disagreement
Determine when and how to get HR involved

Facilitator: Mary D'Amato, Georgetown University Human Resources Director of Talent Development, has over 20 years' experience as a strategic business partner in the areas of Learning & Development, talent management, organizational development, executive and performance-based coaching, and change management.

Wednesday, March 22, 2017 at 9:00am to 1:00pm

Healey Family Student Center
3700 O Street NW, Washington, DC 20057

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